Inquiry pipeline
Run a PG inquiry pipeline from first message to move-in
Record where each inquiry stands: new, contacted, visited, or moved in. This is the pipeline. Follow-up discipline lives on the lead management page.
PGTracker keeps WhatsApp, calls, walk-ins, and referrals in one inquiry list with a status you can update. It is a PG workflow, not a generic sales CRM.
No credit card · Setup in under 2 minutes
- Status you can see: new, contacted, visited, moved in
- One list for WhatsApp, calls, and walk-ins
- Open a call or a WhatsApp draft from the inquiry
- See which inquiries are still open after a visit
- Keep inquiries next to the beds they might fill
- Separate this pipeline from day-to-day rent and occupancy work
How PG owners use this
Capture Every Inquiry
All WhatsApp messages, calls, and walk-ins go into one lead queue. Never lose a potential tenant to an unread message.
Prioritize Follow-ups
Know who is high-intent and who is still comparing. Focus your time on leads most likely to convert today.
Track Conversions
See your lead-to-booking conversion rate. Understand where tenants drop off and tighten the gaps.
Frequently asked questions
What is PG CRM software?
PG CRM software is a tool that helps PG owners manage their lead pipeline — tracking inquiries from first contact to booking, prioritizing follow-ups, and reducing tenant loss due to slow responses.
How is PGTracker different from a regular CRM?
PGTracker is purpose-built for paying guest businesses. Unlike generic CRMs, it understands PG-specific workflows — WhatsApp inquiries, call follow-ups, walk-in tracking, and bed/room availability.
Do I need technical knowledge to use PGTracker?
No. PGTracker is designed for non-technical PG owners. Setup takes a few minutes and no training is needed.